1. Introduce your dog to the pad.

2. Anticipate when they're likely to pee (soon after sleeping, playing or eating).

3. Take them to the pad to pee and reward them with a treat.

4. Repeat until your dog starts going to the pad by themselves.

5. If your goal is to teach your dog to pee outside, gradually move the pad outside until your dog starts going out by themselves.

No. Because our pads are designed to be machine-washed, any pheromone treatment applied to the fabric would simply be washed out, leaving no lasting effect. For that reason, we've chosen not to include pheromones in the product itself.

If you'd like to use an attractant to support potty training, we recommend applying a dedicated training spray — such as the Potty Buddy Housebreaking Training Spray — to the pad after each wash. This delivers a fresh, effective scent cue every time, which we believe is a more reliable approach than a one-time factory treatment.

A note for shoppers: You may come across reusable pads marketed as "pheromone-infused." We'd encourage you to ask any seller how the pheromones are retained through repeated washing, and to review independent customer feedback before purchasing.

No. The urine is trapped in the absorbent core, while the surface layer blocks odors from escaping. This means there is minimal odor from a soaked pad.

Potty Buddy's distinctive pattern and soft surface helps encourage your dog to use it and will distinguish it from other mats and carpets in the house.

Absolutely! For leg raisers, you can affix the pad partly against a wall using some tape or adhesive clips (found at most large retailers). This will ensure the pad catches any pee that shoots above the floor.

Yes, the pad can be used by any pet.

Absolutely! Many pet owners use these pads on their balconies, patios or simply as picnic blankets for their dog!

Our pads can be washed on a quick cycle as often as needed. To avoid too many loads of laundry, store soaked pads in a dedicated laundry bag and wash them all at once. Some users prefer to wash daily while others weekly.

Pro tip #1: Having multiple pads reduces the number of washes required every week.

Pro tip #2: You can throw your dedicated laundry bag in the wash as well to keep it fresh and clean.

The pads can be tumble dried or hang dried.

In most cases with light to medium soiling, our pads can be washed on a quick cycle with the cold or warm setting. For heavy soiling or staining, the pads can be washed at higher temperatures.

No, standard washing liquid does the job just fine. For more heavily soiled pads or set-in stains, oxygen-based bleach or enzyme cleaners can also be used.

Lightly soaked pads can be stored in your normal laundry bag. For frequently or heavily soaked pads, we suggest using a dedicated laundry bag (cloth or plastic). If the bag is washable, you can throw it in the washing machine along with the pads to keep it fresh and clean.

Washing the pads with your standard load of laundry helps minimise water use and extra laundry loads. We suggest using the pre-wash setting with the pads first, before adding your clothes to the machine for the rest of the cycle.